The Challenge
Products used in this study
Each store had developed its own processes over the years. Staff couldn't easily move between locations, and quality varied significantly.
"We had 12 stores doing things 12 different ways. It was impossible to maintain consistent standards."
The Solution
MAKSUD provided a unified platform that standardized workflows across all stores while allowing for local customization where needed.
Central management dashboards gave leadership visibility into performance across the entire group.
The Results
Training time for new staff dropped by 60% as they only needed to learn one system. Stock management improved dramatically with a 30% reduction in waste.
"Now when we hire someone, they can work at any of our stores from day one. The consistency has transformed our operations."